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Dealing With a Toilet Overflow? Keep Calm and Call the Professionals

10/9/2018 (Permalink)

Water Damage Dealing With a Toilet Overflow? Keep Calm and Call the Professionals Buckling hardwood floors are considered secondary damage in Acworth,GA

Dealing with a flooded toilet is probably one of the most frustrating and disgusting things you will ever have to deal with as a homeowner or renter. Unfortunately, it's also one of those things that most people may have to deal with in their lifetime. If you ever encounter sewer damage of any kind, it's important that you know what steps to take to clean up the mess as safely and effectively as possible. After discovering the overflow:

  • Locate the water shut off valve and turn off the toilet water.
  • If the water is clean, remove as much as possible.
  • If you know there is a foreign item in the toilet, get some sanitary gloves, reach in and remove the item.
  • If the problem persists, contact your local water cleanup specialist ASAP.

If you are unable to remove the clog by following the above advice, and contact a Acworth,GA, water cleanup specialist.

Preventing Secondary Damage

A toilet overflow, if not cleaned and dried properly, can cause secondary sewer damage. Secondary water damage is often seen as a direct result of the primary incident because it is caused by excess moisture in a room or area. It typically occurs when a water incident is not cleaned up in a timely fashion, or when a room is not thoroughly dried after a flood or other event.

Effects of Secondary Damage

Secondary damage can be just as harmful, if not more so, as primary damage. Some effects of secondary damage include the following:

  • Black mold
  • Cracked or sagging drywall
  • Buckling hardwood floors
  • Peeling vinyl

When dealing with sewer damage, the best thing to do is to call in a professional sewage company to help fix the issue. Once a professional plumber has removed the clog, your local Acworth, GA, water damage remediation team can help you fix the secondary damage in a quick, cost-effective and safe manner.

Where Does Category 1 Water Come From?

10/2/2018 (Permalink)

Commercial Where Does Category 1 Water Come From? Water loss in a Macland, GA gym

No water leak in your commercial building in Macland,GA, is exactly good news, but the contamination level of the water can affect how in-depth the cleanup process needs to be. Category 1 is clean water, and it represents the lowest level of contamination. This is water that will not hurt you or your employees if it is accidentally ingested. What makes it Category 1 water? How do you remedy the water damage it causes?

Where It Comes From

Category 1 water comes from a source that is clean and usually enclosed. It is unlikely to hurt someone who ingests it. Some examples of such sources are:

  • Broken pipe
  • Severed supply line
  • Leaky sink faucet

Because this water is often used as drinking water or specifically utilized to wash things, the water coming directly through the pipes in your building to the fixtures where it is released has to meet a certain cleanliness standard. This is Category 1 water.

How It Is Remediated

If you have water damage from clean water, you still need to hire water remediation specialists to take care of it. Just because water is clean does not mean that it cannot cause widespread destruction that is best handled by the professionals. They are probably still going to need to tear out materials and replace them as part of the restoration process. In addition, the longer it has been since the water was in the pipe or supply line, the more likely it is to have become Category 2 water. As it comes into contact with various building materials, such as a floor where people have trudged through with their dirty-soled shoes, the more contaminated it probably becomes.

Category 1 water, or clean water, can still cause great damage to your building. Don't let the fact that it's not contaminated keep you from fixing a water leak from a clean source as soon as you discover it.

Reconstruction to a Macland Property After Water Damage

9/27/2018 (Permalink)

Water Damage Reconstruction to a Macland Property After Water Damage Count on SERVPRO to Rebuild Your Home in Macland After Water Damage

SERVPRO's Full-Service Restoration Can Also Rebuild Your Damaged Home in Macland

Rebuilding after a disaster can be an expensive and extensive process. 24 hours of flooding water can cause thousands of dollars in replacement and repair costs.

Depending on the water damage, reconstruction for Macland homes can be even more expensive and require weeks of labor. SERVPRO has decades of experience in the repair and rebuilding of personal residences, regardless if they are apartments, duplexes or individual homes. Of course, this rebuilding takes place after we have extracted the water and restored the structure to a workable condition.
Since this can be a lengthy process, residents want to return to their home and even live in it during rebuilding. We work closely with residents, property owners, and local governments to ensure this is possible and our construction crew managers make sure to communicate with everyone on-site to balance the need to meet a deadline while keeping residents happy. Some of the services we provide are:

The replacement of exterior stucco, siding, and other cladding materials. If the material you choose allows it, our technicians also lay on a waterproof layer on top to provide future protection from storms. Moreover, future water intrusions.

Structural renovation. SERVPRO Construction crews replace wall framing to hang replacement drywall and paneling. If damage has occurred in the structural support in the roof or load bearing walls, our crews first secure the areas under risk with additional supports and then replace the damaged wood.

Foundation stabilization. Excess water can work its way under the concrete slabs supporting a structure and render it unlivable. Our work crews can adjust shifting foundations and return them to a stable position using mud-jacking, push piers and helical piles. In the case of crawl spaces, after our water restoration technicians have extracted the moisture from the area, we can install vapor barriers comprised of poly sheeting up to a full encapsulation of the crawl space.

Door and window re-flashing or replacement. Doors and windows are particularly vulnerable to fire damage. Heat quickly warps glass and renders it useless. Even if doors and windows are undamaged by a disaster, the frames they are in probably need replacing, especially if they have become water-soaked. This task is particularly important, as it also protects the home from the outside as it presents an attractive face to the public. Our technicians can accomplish each job quickly, enabling residents to return to their homes and feel secure in them.

Repairing and rebuilding your home after a disaster can be a series of lengthy and costly projects. As a locally owned franchise, SERVPRO of Northwest Cobb County does not look at this as simply a job. We are helping our fellow Georgians put their lives back together and return to normal. Call us today at (770) 966-1442 to begin.

Flood Aftermath: Avoiding Mold

9/25/2018 (Permalink)

Storm Damage Flood Aftermath: Avoiding Mold Air movers on a storm damage at Kennesaw, GA

During storm season, your home in Kennesaw,GA, is especially vulnerable to flooding. In addition to all the practical remediation steps for water damage, another problem to look out for is mold growth. It doesn't take long for mold patches to form when you have standing water. Knowing when to prepare for the possibility of fungus growth and the actions to take may help you avoid the problem.

Flooding Risk

Storms that produce a lot of rain also bring a higher risk of flooding. When there's more water than an area can hold or disburse, you may see some flooding in your home. Some areas are at higher risk than others:

  • Areas near rivers and streams, especially if the terrain is hilly
  • Densely populated areas, particularly those with poor drainage systems
  • Locations that experience huge snow drifts that eventually melt and run off
  • Places that experience sudden, intense rainfall
  • Coastal areas at risk during hurricane season

If you live in any of these areas, your home is more likely to flood. If the flood is due to a natural disaster that affects a lot of people, you may have to take some measures into your own hands to avoid mold growth.

Mold Risk

Mold can attach and start to grow as soon as 24 hours after water damage has occurred. This process is accelerated if the water contains bacteria, as floodwater tends to do, since mold feeds on organic matter. Contaminated water is like a smorgasbord for mold, providing all the things it likes in one substance. All it needs is a surface to land on, and the fungus can begin to flourish. To discourage growth, guard your home against flooding. Keep drainage systems clear, and make sure your foundation is in good shape. If you home does flood, call water remediation specialists to alleviate the problem as soon as possible.

Prevention and timely remediation are the keys to avoiding mold growth. Your vigilance in this matter can keep your home from having mold damage on top of water damage.

3 Types of Mold You Might Find in Your Home

9/18/2018 (Permalink)

Mold Remediation 3 Types of Mold You Might Find in Your Home Closet with mold in Acworth, GA

There are many ways you might protect your Acworth, GA, home, from putting in a security system to modifying your homeowner’s insurance to include a wider variety of coverage. However, some dangers are not always apparent and can take hold before you discover their presence, such as mold growth. Different types of mold can grow out of sight and become troublesome, so being able to spot and identify different types can help you target mold before it damages your home.

1. Cladosporium

This type of mold growth can be found on a variety of surfaces, including carpeting, paper and wood. It may appear greenish-brown or dark green. You will probably find this type of mold in your attic or in places with high humidity, such as under a bathroom or kitchen cabinet. It may grow rapidly during humid weather as well.

2. Penicillium

Not all types of mold thrive in humid environments, and penicillium is one such strain. This mold grows in cooler to moderate temperatures and can often be found growing on spoiled food in your fridge or on your countertop. This is the type of mold that grows on bread when it sits too long. You can identify it by its white or light green color.

3. Stachybotrys Atra

This mold commonly grows after your home suffers water damage. Also known as black mold because of its telltale color, stachybotrys atra can spread quickly and may be difficult to remove without the help of a mold damage and remediation service. If this mold is growing on a water-damaged wall, it may also have made itself at home in the wall’s interior as well, so it is a good idea to have the area inspected by mold removal specialists.

When mold invades your Acworth, GA, home, it can be difficult to know how it might affect the structure. However, knowing how to identify different types of mold growth may help you decide how to move ahead with cleanup efforts.

How To Respond When the Business Next Door Was on Fire

8/31/2018 (Permalink)

Fire Damage How To Respond When the Business Next Door Was on Fire Fire damage in a Lost Mountain, GA home

When an adjacent business is affected by fire, your building may also experience smoke damage. Unfortunately, the longer the smoke is allowed to sit in your closed-up space, the more damage is likely to take place. Soot and odors may soak into your carpets, the walls, and furnishings. Even your electronics can be affected by smoke from the fire next door.

Act Fast

The sooner you take action, the better you can protect your property and your budget for the heavy costs of smoke and soot damage. There are some things you can do while waiting for professionals to arrive.

  • Open up doors and windows to provide as much ventilation as possible.
  • Turn off HVAC systems and other non-essential electrical systems.
  • Contact your insurance company. Smoke damage is often covered even when fires happen to an adjacent property.
  • Throw away food that may have been in the building.

Assess Damages

The level of damage to your property will be determined to some degree by where the fire was located and how much smoke made its way into your business. Watch for trouble on the ceilings, corners of the room, around the windows where smoke and soot may have entered your building, and exterior walls. Even if you don't see smoke damage right away, it could affect your property.

Work With a Restoration Company

Smoke cleaning and restoration professionals in Lost Mountain, GA, have access to ozone generators that attack smoky odors at a molecular level. They also have thermal fogging equipment to reach places that you can't see but may still have been affected. These professionals may scrub your ventilation ducts and disinfect your carpets and window coverings. They can provide advice regarding your electrical equipment and prevent discoloration and stains that often don't appear for several days after the area has been affected by smoke.

5 Helpful Tips for Commercial Roof Upkeep

8/24/2018 (Permalink)

Storm Damage 5 Helpful Tips for Commercial Roof Upkeep Air mover on storm damage in a Kennesaw, GA home

Maintaining the roof of your Kennesaw, GA, business is beneficial to save money and time. By staying on top of inspecting and treating any roof problems, you can stop a roof leak from becoming a major problem. Here are five helpful tips to protect your commercial property’s roof from wind damage and other dangers.

1. Evaluate the Roof Structure and Make Sure the Material Is Appropriate

Depending on how prevalent certain natural events are, a certain roof type may be preferred. Consulting with a local expert in roofing or construction helps figure out the best material for the weather your building will most often experience.

2. Establish Good Ventilation

Proper HVAC control is necessary to maintain moisture and stop mold from deteriorating the structure of the roofing and other building materials. A specialist in HVAC can help determine the best airflow plan for your business to prevent damage from causing a roof leak.

3. Become Familiar With Your Warranty

Most roofing comes with a warranty for any defects. By knowing what your warranty offers, you can get repairs when you otherwise may be hesitant otherwise to do because of cost to your business.

4. Maintain the Roof With an Expert’s Help

Planning ahead with an expert’s regular maintenance plan can catch any roof problems in their early stages when they otherwise may go unnoticed. Regular maintenance also maintains the airflow for HVAC systems, so you can additionally maintain HVAC system’s efficiency by maintaining the roof.

5. Prevent Water Damage by Keeping Gutters and Drains Clean

Water may build up and damage the roof if any drain system near the roof is not regularly cleaned. It’s important to occasionally clear it of debris before it becomes too clogged to relocate water as it was designed to do.

While roof damage is repaired or treated, there may be water or wind damage you notice inside your property. A professional storm damage restoration company can assist in treating any type of property damage done to your business. With the roof maintained and repaired regularly, you can avoid having to deal with any preventable roof leak and the related damage.

Why Is Fast Action Important After a Pipe Break?

8/17/2018 (Permalink)

Water Damage Why Is Fast Action Important After a Pipe Break? Flooded living room after a pipe break in an Acworth, GA home

Why Is Fast Action Important After a Pipe Break?

Bursting pipes may be the last thing you want to deal with in your Acworth, GA, home. However, if you notice this issue, you need to address it as quickly as you can. Your local water remediation team can help you quickly assess and respond to the damage. Your professional cleanup crew can also help you understand why fast action is important.

  • Get to the Source: Calling someone in to inspect water damage as soon as you notice it can help you figure out what caused the problem. Whether it was rain water, sewage backup or a busted pipe, getting to the source of the problem can help you avoid a repeat. If you simply clean up the standing water without a thought for what caused it, you may have more water in your home the next day or the next time it rains.
  • Stop Mold Growth: Bursting pipes often release clean water into your house. However, even clean water can introduce mold growth if it is left unattended for too long. Fast action keeps mold growth at bay because you take care of the excess moisture before the spores can start to grow.
  • Save Belongings: As you set out to fix a broken pipe, your goal may be to stop the damage from spreading. Water has a way of flowing to other parts of your home. This travel can damage more building materials, flooring and furnishings than if you had cleaned up the flood right away. Even if the waters aren't on the move, you can save more of your belongings by starting the dry-out process as soon as possible.

Bursting pipes can lead to a lot of damage. If left unattended, you may start to notice mold growth, structural damage and destroyed furnishings. The quicker you are able to act on standing water in your house the easier the repair process will be.

Musty Smells and Tips on Finding Hidden Mold

7/24/2018 (Permalink)

Commercial Musty Smells and Tips on Finding Hidden Mold Sometimes you only notice the mold smell and you just can't see the problem area with your own eyes.

Mold is so abundant in the environment that most people know that musty, mold smell anywhere. Not all molds have that mildew smell, but those that do are actually producing that signature scent as a result of their digestive process. Depending on the type of mold and its food source, gases known as mycotoxins are released.

Mold grows anywhere with a good supply of moisture and oxygen, and an organic food source, so mold spores are regularly flowing in the air. Those spores find ways indoors, sometimes hitchhiking on people or just flowing in your ventilation system. The spores are going to exist no matter what, but when those spores land in a damp environment, they can start to grow pretty quickly. If the water source continues to exist or the humidity remains too high, the mold eats and reproduces and you notice that fungus smell.

When you notice that mold smell, you know that there is mold in your building in Acworth, GA. Knowing that mold needs a water source, you can focus your search for leaks, water damage and humid areas. Here some tips on finding hidden mold:

• Kitchens and bathrooms get a lot of use and small leaks may occur without your notice, check under sinks and around toilets
• Examine areas where pipes run to look and feel for wet areas from leaks
• Look up at ceiling tiles and high on walls for stains
• Check individual rooms for those with inadequate ventilation that leads to high humidity

Sometimes you only notice the mold smell and you just can't see the problem area with your own eyes. Mold remediation professionals use special detection equipment, like thermal cameras, to find water problem areas that can't be seen with standard vision. Infrared imaging not only helps you find the problem, it is a reliable source of support that can be used when handling a claim with your insurance company. These detection methods are a way to cover large areas fast, so you can solve the problem more quickly. Mold remediation should begin as soon as the problem is found, as colonies can reproduce quickly and spread out in your building. For more information, visit

What To Do Following a House Fire

7/24/2018 (Permalink)

Fire Damage What To Do Following a House Fire The period immediately following a house fire is bound to be a stressful time for anyone.

Are you dealing with the aftermath of a house fire in Acworth, GA, and are unsure of what to do next? Looking to be prepared in the event that the unthinkable does happen? Fire restoration is an obviously critical step for repairing any damage, but what other things should you keep in mind? Here’s a list of steps you’ll want to remember

1) Secure temporary lodging. Many victims of residential fires will be unable to stay in the home until restoration occurs. Reach out to family, friends or a local disaster relief agency to identify your options. Let local authorities know that you’ll be staying away from the home and, if necessary, ensure that openings are boarded up to avoid unlawful entry.

2) Call your insurance provider ASAP. Depending on the extent of your fire insurance, coverage may help cover costs involved in restoration and replacement of belongings. During the recovery process, you should closely monitor and record expenses, especially if “loss of use” funds are received as an advance on your claim.

3) Secure your financials. Ensure that any lost credit or debits cards are reported and replaced. Contact your mortgage lender or landlord so they are aware of your situation. Make sure your insurance agent provides a complete picture of how much coverage you will receive for costs, bills, restoration, lost belongings, etc. as part of the recovery process.

4) Contact a fire restoration specialist. Identify a trusted contractor that can sanitize surfaces and repair damages. This step should include mitigating water left over from extinguishment, smoke cleaning, construction and any other steps necessary to return the home to pre-fire condition.

The period immediately following a house fire is bound to be a stressful time for anyone. By following these steps and relying on help from insurance agents and fire restoration specialists, you can rest easier knowing that you’re well on your way to recovery. For more information, visit