Recent Why SERVPRO Posts

What Claim Services Does SERVPRO Offer?

3/19/2019 (Permalink)

Leading restoration companies provide a variety of claim services to insurance company representatives and clients. These services make a company easier to work with and may result in faster settlement of claims. Find out more about some of the services SERVPRO offers.

Electronic Claim Information

Insurance agents and adjusters will appreciate the ability to access claim information online at any time. After a local franchise offers emergency response, issues a verbal briefing and generates an estimate, this information is made available online for insurers. Agents and adjusters can easily access all of the information that is necessary to process a claim:

  • Estimates
  • Reported damage and losses
  • Data on other claims and jobs

A Claims Information Center enables agents and adjusters to access estimates and other claim services. Collected data on local, statewide, regional and national damage, claims and job performance makes it easier to do comparative research to make sure an estimate is reasonable.

Vendor Program

The corporate headquarters at SERVPRO only assigns insurance jobs to franchises that meet the terms of the internal Participation Agreement. There are 21 requirements in total, such as the following:

• Employee background checks
• Job documentation
• Insurance coverage

This agreement assures clients and insurers that mitigation and restoration work will be done by professionals. These high standards can make it easier to settle claims.

An All-In-One Estimate

The insurance claim process can be expedited when only one estimate is involved. If a client or insurer seeks out mitigation and restoration services from two or more companies, the claim settlement process will have to factor in multiple estimates. A single estimate for mitigation and restoration work is another service that supports faster claim settlement.

These are only a few of the claim services that SERVPRO provides to clients and insurers. Either party can benefit from all of these services by contacting a franchise in Acworth, GA.

4 Ways To Prevent a Mold Problem

3/4/2019 (Permalink)

Why SERVPRO 4 Ways To Prevent a Mold Problem Avoid mold damage! Call SERVPRO right away.

Mold Infestation

Homeowners who want to avoid a mold problem should mitigate water damage as soon as possible. There are several other ways to manage factors that contribute to mold growth. Take these four mold prevention measures to avoid an infestation at a residence in Acworth, GA.

1. Quickly Mitigate Pipe Bursts or Leaks

It is important to take fast action to fix the cause of damage and extract standing water and residual moisture from a home interior. Mold may start growing within just 24 to 48 hours. Homeowners should contact a mitigation and restoration company immediately.

2. Filter Air and Ventilate Moist Areas

High humidity levels may increase the risk of a mold problem regardless of whether water damage has occurred. Ventilate warm and moist areas such as bathrooms and consider running an air filter to eliminate mold spores.

3. Run a Dehumidifier

It may be worthwhile to run a dehumidifier if high humidity persists in any part of a home. Mold is less likely to grow in the relative humidity range of 30 percent to 50 percent.

4. Use Mold-Resistant Materials

Homeowners in regions with high humidity or other mold risks may want to consider using building materials designed for mold prevention. This may include mold-resistant drywall, paint formulated with mildewcides, and cleaning products that contain fungicides. Non-porous glass, metal, and plastic are less likely to support the growth of mold than any materials that contain cellulose. Porous materials such as carpet, drywall, insulation or wood may pose a heightened mold risk.

These measures can go a long way toward preventing a mold problem. If water damage is left standing for longer than 24 hours or favorable conditions for mold growth persist, a mold problem may still occur. Homeowners should consult with experts who specialize in remediating mold damage about the best prevention methods for a residence in Acworth, GA.

Save Damaged Documents With SERVPRO

2/18/2019 (Permalink)

Why SERVPRO Save Damaged Documents With SERVPRO Please contact your agent in Kennesaw, GA to know if you are covered.

As an insurance agent, you always have to consider cost when working on residential damage claims. One issue that can lead to high expenditures is document restoration, especially where highly valuable items are concerned. Luckily, SERVPRO has a drying solution that can work for both you and your Kennesaw,GA, clients.

What It Is

The drying process is completed by restoration specialists who are trained in proper recovery techniques for both papers and photographs. The steps involved include the following:

  1. Drying - This is completed with a modern vacuum freeze-drying method, used by the Library of Congress to save important documents.
  2. Disinfection - This is accomplished through gamma radiation that helps to eliminate viruses, bacteria or other harmful contaminants.
  3. Digitizing services - These special services allow you to preserve documents in a digital form, where they can no longer be harmed by natural disasters or fires.

SERVPRO’s freeze-dry document restoration process is the only one that is approved by both the General Services Administration (GSA) and the National Archives and Records Administration (NARA). The company’s state-of-the-art facilities and highly trained technicians combine to ensure that each document is preserved and restored as thoroughly as possible.

What Is Covered

Besides important paperwork and treasured photographs, the drying process can be applied to the following types of documents:

  • Books
  • Negatives
  • Magazines
  • Manuscripts
  • Maps
  • Parchment
  • Microfiche
  • Films
  • X-rays
  • Blueprints

There are very few limits on what kinds of homeowner documents can be dried and restored using the freeze-dry and decontamination process.

How It Helps

Insurance professionals like you know that restoration is always more cost-effective for an insurance company than replacement. This is especially true in a situation where something priceless is considered, such as a cherished photograph or a rare document. Document restoration from SERVPRO is one way that insurance providers, like the one you work with, can cut back on claims costs while keeping customers happy.

Bread Mold: The How, Why and Dangers of Food Mold

1/17/2019 (Permalink)

Why SERVPRO Bread Mold: The How, Why and Dangers of Food Mold Mold growth can lead to a variety of health problems

Potencial Risks Of Bread Mold

Many homeowners are familiar with bread mold, the fuzzy blotches of green and black that seem to show up on your loaf of bread overnight. It is a frustrating conundrum, but common enough that people accept it and move on, but why does it happen and what are the potential risks?

1. How and Why Mold Forms on Bread

While fungus does not enjoy frigid temperatures, it is not unusual to find moldy food in cupboards, and there are instances of fridge mold as well. Mold enjoys cool, dark and damp spaces, and while a bread drawer may be a dry space, bread does have a somewhat moist consistency that suits mold well. Additionally, bread is filled with food for this type of organism.

2. Dangers of Consumption

While many types of mold can be poisonous if ingested, bread mold is more likely to cause temporary discomfort and possibly nausea and vomiting. Some people may be allergic, however, which can create more problematic symptoms. Essentially, any type of mold should not be ingested if it can be avoided.

3. Safety Precautions

While moldy bread is not the most dangerous substance, it should still be handled with care because it still presents the risk of minor illness. Therefore, to protect yourself, you should follow four steps when discarding moldy food.

1. Do not smell the food item.
2. Seal the item and discard in a covered bin.
3. Scrub and disinfect the storage area.
4. Ensure that the mold did not spread.

4. Other Potential Mold Concerns

While moldy bread may just be moldy bread, it is possible that it is the result of a more substantial fungus growth problem. Truthfully, food mold is common and likely not the symptom of a more significant issue, but if you notice the spread of mold in addition to bread molding quickly, you may want to call a mold remediation specialist in the Acworth, GA , area to inspect your property.

Bread mold typically occurs because of the age of the bread. While it may not be harmful in the long term it is a fungus, and you should handle it with care.

4 Ways To Mitigate Mold Damage After Flooding

11/19/2018 (Permalink)

Why SERVPRO 4 Ways To Mitigate Mold Damage After Flooding Severe water loss causes mold in a Acworth,GA home

Mitigate Mold Damage

Flooding can cause serious damage to a home in Acworth, GA , and secondary damage also poses major risks. Mold may begin to develop in as little as 24 to 48 hours if homeowners don't take measures to eliminate standing water. Here are four ways to mitigate damage caused by flooding and reduce the likelihood of mold growth.

1. Remove Water As Soon As Possible

Flood water can cause primary damage to building materials and contents in your home. You can try to remove water yourself with brooms, towels, or a wet-vac, but water damage mitigation experts have access to specialized pumps that can complete the job quickly.

2. Disinfect Hard Surfaces Exposed to Black Water

Flood water is considered black water, as it may contain potentially harmful bacteria, chemicals, and heavy metals. Experts will put on personal protective equipment to clean and disinfect hard surfaces. This process can reduce the risk of secondary damage.

3. Have Experts Handle Porous Materials and Contents

Porous materials can be more difficult to clean, disinfect, and dry. This means that contents such as carpet can significantly raise the risk of mold growth. Allow mitigation experts to recommend the best methods for dealing with these materials. Some items may be capable of being cleaned with specialized equipment and others will need to be replaced.

4. Thoroughly Dry the Affected Area

Once all standing water has been removed and an area is clean and disinfected, it should be completely dried. Mold requires moisture in order to thrive. Mitigation specialists may use dehumidifiers to lower humidity levels and draw traces of moisture out of materials.

These are four ways to limit the risk of mold growth after flooding in Acworth, GA. You can follow these steps yourself, but time is of the issue. Water damage mitigation experts will act quickly and effectively to stop mold from forming.

How to Clean Up After Fire Strikes Your Business

11/19/2018 (Permalink)

Why SERVPRO How to Clean Up After Fire Strikes Your Business Fire affects wiring which can lead to a short circuit

Three Steps In How To Clean Up After Fire

When an electrical fire strikes your business in Kennesaw,GA, it’s important to have a plan in place for cleaning up the mess. Often the task can seem overwhelming, but following these three steps may help it seem more manageable.

1. Unplug All Appliances

Unplugging all your electrical appliances can help save them and your data. Fire often affects wiring which can lead to a short circuit. This in turn can damage your electronics. Unplugging your computers, copier, printers, and even the break-room fridge may prevent further damage and make computer cleanup easier.

In some cases the fire may also have led to water damage. This can happen due to the fire suppression system or a burst pipe. If this is the case you may want to turn off the building’s electricity altogether.

2. Remove Any Standing Water

In the event the electrical fire has led to water damage as well you will need to remove any standing water from the area first. A fire and water damage restoration service can help with this process as well as the rest of your cleaning needs. In some cases the damaged area will also need to be sanitized.

3. Clean Office Items with the Appropriate Methods

Depending on whether your items have water or smoke damage, how much, and the type of item in question, the cleaning method may vary. Some items can be wiped off with a cleaning solution while others may need to be soaked or treated with a special cleaner. It’s best to consult the cleaning instructions for each piece, and contact a professional if necessary.

If an electrical fire in Kennesaw,GA, has occurred at your business following these steps may help. Turn of the electricity and take care of any water damage remembering to sanitize the area if needed. Then clean or replace damaged items with the method appropriate to the item type. Remember, a professional may be able to help with any part of this process.