Recent Posts

4 Steps To Take After a Fire Sprinkler Flood at Your Business

4/22/2018 (Permalink)

You probably go to great lengths to protect your Acworth, GA, business from the threat of fire. However, the fire safety devices you have installed in your commercial building may cause mayhem on their own, especially when they malfunction. Fire sprinklers, for example, can cause considerable flooding if they turn on unexpectedly. If this happens at your business, there are a few actions you can take that may reduce the amount of damage your property suffers.

1. Turn Off the Water

Turning off the water source to the sprinkler system can prevent extensive water damage to vulnerable office equipment and inventory. It is wise to know where the building’s water supply lines are located ahead of time so you can shut them off quickly when you need to. If you rent the building, call your landlord to let him or her know about the problem.

2. Call a Flood Restoration Company

When fire sprinklers malfunction, the resulting flood can create pools of standing water that raise a room’s humidity levels and may induce the rapid growth of mold. Calling in a flood cleanup and restoration service to remove standing water can prevent further water damage and reduce the cost of repairs. It is a good idea to call within 24 hours of the flood, as mold can set in quickly.

3. Contact Your Insurance Agency

Filing a claim with your insurance company right after a sprinkler flood may result in a faster payout and allow you to make repairs right away. Take photos and prepare a list of questions you might have for your agent, especially if you have a business interruption clause in your policy, to ensure there are no gaps in your coverage.

4. Repair What You Can

Once the building is safe to enter, there are a few actions you can take to prevent further damage after the flooding. Open windows, turn on fans and move equipment to a cool, dry storage space. Seal doors with tape to prevent the spread of water.

Fire sprinkler flooding at your Acworth, GA, business can take you by surprise. However, knowing how to react can help you prevent serious and costly damage to your property. For more information, visit

Stay Vigilant and Prepared With These 3 Flood Safety Tips in Mind

4/17/2018 (Permalink)

Once a threatening storm hits Acworth, GA, and you are in potential danger, it’s not always possible to know exactly where to turn, especially under such extreme duress. Therefore, it’s important for your safety and that of your family to be prepared for any such catastrophic event by taking the time to learn proper procedures. Here are three flood safety tips to keep in mind before, during and after a disastrous storm to increase your chances of staying safe without harm.

1. While under a flood watch, gather or restock supplies for an emergency kit. Given the quick turn of events that can occur after a storm arrives, it can be difficult to spend much time trying to collect necessary items. Therefore, it’s crucial that you always have an emergency kit on hand to quickly grab and carry with you at a moment’s notice. Include canned goods, bottled water, medications, bandages, flashlights and any equipment you might need to stay safe.

2. Once flooding begins, don’t try to drive through heavily flooded areas or stop in standing water. All it takes is 6 inches of water to cause you to lose control of your vehicle, so trying to pass through rushing flood water is highly dangerous. A further flood safety rule entails keeping out of standing water if possible.

3. If it’s safe to return home after a flood, be cautious about your surroundings. Though you might want to immediately get to work cleaning your home, other precautions should be taken first. Call your insurance company and take pictures of the damage. If there’s still substantial water, don’t enter your home just yet; call for restoration and cleanup services and wait for their go-ahead before you begin your own cleanup regimen.

Any natural disaster can be cause for panic and alarm. However, keeping these three flood safety tips in mind is vital to keeping you, your family and your Acworth, GA, home safe until help arrives. For more information, visit

Water Damage Emergency Services Available For Your Home In Acworth

3/30/2018 (Permalink)

Water Damage Water Damage Emergency Services Available For Your Home In Acworth SERVPRO Is on the Way to Remove the Water from Your Acworth Home

Rely on the Expertise of SERVPRO for Water Removal

The trip to Disney Land was fantastic, but coming home to over six inches of standing water in your living area was not, making this vacation a rather costly one.
Before coming into contact with any of the contents or materials exposed to water damage in your Acworth home, you may want to identify the type of water you are dealing with; this helps you understand how to handle your situation correctly and how to avoid exposing you and your family to possible health risks.
There are two types of emergency water damage services offered by SERVPRO, each of which follows a particular set of procedures. These procedures involve the proper handling and disposal methods for specific water types found in your home. Regardless of the kind of water involved in your event, we follow the proper precautions, to ensure a safe, quality environment during any restoration that we perform.
When dealing with clean water, our technicians move and block any furniture, appliances, and storage boxes as needed. Removing any contents or materials on the floor that have the ability to transfer stains, such as books, newspapers, rugs, and curtains. We also remove anything that could suffer secondary damage from further water exposure such as, wooden furniture or expensive artwork.
Our water extraction technicians go to work removing any standing water from the affected area, using truck-mounted or portable extractors to remove as much water as possible. Providing you with a thorough water removal service on all surface types, which helps to reduce overall drying times and limits the possibility of producing rust and stains in your carpeting.
Next, SERVPRO has an expertly trained drying technician, that places the proper amount of air movers and dehumidifiers throughout the affected area to assist with drying in the most efficient way possible. Which involves checking the temperature, relative humidity, and taking moisture content readings until the entire process is complete.
Our expert technicians deal with handling contaminated water, such as black or gray water differently and these conditions require the use of additional safety precautions. Relocating to a safe location for the duration of your restoration may be necessary, depending on the amount of exposure that exists in your home.
Both gray and black water situations are hazardous, and SERVPRO uses the appropriate PPE, including boots, gloves, respirators, eye protection and full-body suits to protect anyone that enters the work area. We also use a proper EPA-registered disinfectant, combined with a pressure washer, to clean structural components and disinfect other surface areas throughout your home.
Knowing what you are dealing with is half of the battle, make the call to SERVPRO of Northwest Cobb County today to receive all of the quality restoration services your home deserves. (770) 966-1442

Lightning Strikes Can Cause Fire Damage To Kennesaw Homes

3/30/2018 (Permalink)

Fire Damage Lightning Strikes Can Cause Fire Damage To Kennesaw Homes Lightning, Floods, and Fire in a Kennesaw Home Get SERVPRO Restoration

SERVPRO Can Assist Fire Damaged Properties for Full Restoration

The electrical charge of a lightning strike is capable of starting a fire within your home, causing damage that may affect a variety of areas and mechanical systems within your dwelling. It is crucial that you contact the local fire department after your home is hit by lightning. If the strike does ignite any areas of your home, a SERVPRO fire damage assessment should follow after the firefighters depart. Fire damage from a lightning strike can be hidden, yet it can affect the security and safety of your structure. We are familiar with risks posed to property when lightning moves through a building, and we can search for soot, smoke, and odor complications you might overlook if trying to cope with the damage by yourself.

Although fire damage from lightning is rare, it has occurred to Kennesaw homes, and prudent residents can be observant for its possibility. Because the electrical charge travels along various conductive paths inside a house after the strike, the issues posed by this type of fire can reveal themselves in unexpected places. Roof and attic fires are perhaps the most common, but as the lightning follows plumbing or electrical lines charred areas, soot, and odors can be found far from the place where the lightning strike first touched the house. Even if the fire is extinguished entirely, pockets of damage can include the destruction of wiring, pipes, and the structures surrounding them. If these systems are left unrepaired, the risk of future flare-ups from unstable wiring or leaks from cracked pipes is real problems for you.
SERVPRO fire damage restoration technicians can systematically search for areas in your home that have suffered smoke damage, charring, and other harm, or hold unpleasant odors. Hidden damage is essential to remedy as it poses risks to structural integrity, immediately from charring, and later from the corrosive effects of soot and smoke. We can evaluate materials such as insulation and drywall that may have absorbed smoke and soot, determining whether they can be treated, sealed, or if it would be wise to remove and replace them. Lingering smells may require our staff use multiple techniques to deodorize, ranging from ozone machines and hydroxyl generators down to thermal fogging.
When a thunderstorm causes fire damage to your home because of a lightning strike SERVPRO of Northwest Cobb County can guide you through every step of a complicated fire damage restoration process. Call (770) 966-1442 after the fire department permits to ensure your home is returned to preloss condition.

Why Fire Damage in Acworth Means Replace, Resurface or Renew

3/30/2018 (Permalink)

Fire Damage Why Fire Damage in Acworth Means Replace, Resurface or Renew Getting a SERVPRO assessment after a fire is the first step in the restoration process.

Our SERVPRO Technicians are Trained to Professionally Evaluate the Items Damaged By Fire

Fire damage restoration is made up of lots of little tasks and repair processes. They all contribute to the larger job of restoring a home to its former condition. While the decisions that technicians make relate to a variety of factors, they can be defined by three outcomes.

They are replacement, resurfacing, and renewal. In other words, the SERVPRO team has to decide whether an item is salvageable and to what extent. To successfully repair fire damage in Acworth homes, we have to make a lot of these decisions. However, each one has your best interests in mind.

Keep reading to learn more about the fire restoration process and what it means for damaged items and possessions.


The simplest method of repair is cleaning. It costs little, and it has a high rate of success because SERVPRO only cleans materials which respond well to it. For instance, basic wiping and scrubbing is a good idea for walls and ceilings, as well as plastic and metal items.

Non-porous materials do not absorb soot or smoke easily. So, if the flames do not burn them, they can be renewed with regular cleaning products. In some cases, we use high powered spray and pressure washers to apply more force to larger surfaces like internal walls.


Not all items are compatible with cleaning. While plasterboard and plastics are unlikely to take on a lot of smoke (like fabrics), they may yellow. Or, more commonly, greasy soot from a fire accumulates on walls and causes nasty stains.

Scrubbing oily soot from surfaces can be tough. Sometimes, it is not possible. In these situations, SERVPRO covers stains with new paint and finishes. The important thing is that we always apply a sealant first. It prevents the soot stains from emitting odors or leaking through the new paint.


Clearly, replacement is the most expensive repair process. It is the last resort and only used for items which are beyond rescue. For example, any furniture or possessions that are badly burned need removing and replacing.

Normally, larger items like carpets are salvageable, as long as they have not been sitting in excess water (from extinguishing efforts) for more than 48 hours. SERVPRO offers a comprehensive repair package, so we can arrange for replacement items wherever needed.

To find out more about how SERVPRO of Northwest Cobb County restores fire damaged homes, get in touch with our team. We are a local company and are perfectly placed to deal with emergencies in the Acworth area. Call us 24/7 at (770) 966-1441.

Beginner's Guide to Mold Containment

3/26/2018 (Permalink)

When you find mold in your Acworth, GA home, you need to address the problem as quickly as possible. Mold spores can spread through air vents and on clothes to the far corners of your house. To slow down the spread of mold contamination, you need to find ways to contain the growth. Residential mold remediation specialists often know how to setup the proper containment system for your problem. Here is a quick run down of the potential containment options that could be used on your home:

• Negative air chambers
• Plastic barriers
• HEPA filters

Some mold issues may require a combination of these options.

Stop Air Flow

If air is able to leave the contaminated space in any direction, spores can also escape. One of the first goals of containment is to stop air from being able to leave the area riddled with mold contamination. Professionals may set up physical barriers to help eliminate the escape routes for the fungus. The experts could either put up plastic barriers or simply close doors and tape off the seams. They will also likely want to stop HVAC systems from running and turn off the accompanying fans. This will give more control over the air leaving the space.

Pull Air From the Space

Once the area has been cut off from the rest of the house, the contaminated air has to be sucked out. HEPA vacuums with filters can help pull out the air and catch the unwanted and unsafe particles within. This creates a negative air chamber and helps isolate the spores. As the actual cleanup process starts, more spores may be sent up into the air, so it is important that the HEPA vacuum keeps getting used.

Keep Barriers in Place

Once the cleanup seems to be underway, it may be tempting to remove the barriers for easier access. However, it is important to remember that mold contamination can spread quickly. Keeping the barriers in place until the cleanup is done is often the best solution. Visit for more information on mold. 

Quick Guide: Understanding a Flood Cut

3/21/2018 (Permalink)

Commercial Quick Guide: Understanding a Flood Cut Floods like the one pictured here can happen very quickly when severe storms strike, especially in low lying areas.

Flooding can be a major problem for commercial buildings in Acworth, GA. It can lead to structural damage, mold growth and sewage contamination. In certain cases, your flood cleanup company may start talking to you about doing a flood cut. This term may sound daunting, but it is a simple procedure that can help speed up the remediation process for your building. Learn more about this process to figure out if it is right for your flood remediation project.

What Is It?

Simply put, a flood cut is the removal of drywall in a flooded building. If the contractor has to tear out drywall, he or she will make a cut 12 to 18 inches above the flood line. Any drywall below that line is removed from the wall.

When Is It Necessary?

This restoration procedure isn't always necessary. You may have to have it done in your building if any of the following is true:

* The wall is insulated.
* The water is contaminated.
* There is potential mold growth in the wall.

If the flooding involves only clean water, there is a greater chance that you won't have to have any of your drywall taken out.

How Does It Help?

Removing the bottom portion of the drywall allows the interior of the wall to dry out faster. It also allows the restoration experts to visually see what's going on. They may be able to see signs of mold growth or other issues. Drywall is a porous material, so it often soaks up a lot of water. If the floods in your commercial building included any black water, removing the drywall helps remove all signs of contamination from the structure.

When your Acworth, GA building is affected by flooding, you want the issue to be addressed as quickly and efficiently as possible. Tearing out most of the lower drywall may seem counterintuitive, but it can actually help speed up your building's restoration. Visit for more information on commercial storm damage.

3 Signs It's Time To Replace Your Bathroom Supply Line

3/21/2018 (Permalink)

Chances are you don't really think about the plumbing in your home unless there is some type of issue. Why would you worry about potential supply line damage if you have no reason to suspect it? However, not thinking about it can actually lead to bigger water damage problems. The water supply line is the piece of plumbing that brings water to your bathtub, sinks and toilets. Consider watching for these three signs to know if this component needs attention.

1. Lower water pressure: Worse than normal water pressure could point to a supply line leak. Sometimes stainless-steel supply lines start to corrode. As the corrosion starts to eat away each braided strand, they break. This leads to a lining rupture and the escaping of water. Because not as much water comes through the supply line, you may notice a reduction of water pressure.
2. Obvious bathroom leaks: A bathroom leak can be a major sign that you need to fix some of your plumbing. If you notice pools of water around your bathtub or drips of water around your faucets, it could be a sign that the supply line needs to be replaced.
3. Bad smells: If you've started to notice the smell of stagnant water, it means that the liquid is able to pool around someplace in your Acworth, GA home. Supply line damage could allow water to pool in your walls or cabinets. When you start noticing consistent smells of mold or stagnant water, it may be time to call in a water damage specialist to help you locate and fix the problem.

Being on the lookout for signs of supply line damage can help you mitigate water damage issues. However, as a homeowner, it can be hard to know what to look for in your bathroom and the rest of your home. Often, it is beneficial to get the help of a person who is familiar with water damage and its signs. Visit for more information on water damage. 

How To Curb Mold Growth in the Break Room Fridge

2/22/2018 (Permalink)

Giving your employees a place to store homemade lunches may seem like an innocent thing until you open the fridge one Monday morning only to discover someone's forgotten lunch has started growing fungus. This type of fridge mold usually does not spread to other parts of the office, but it can result in a pungent mold smell. You should not have to worry about disinfecting the fridge after every weekend. Instead, use these tips to stop mold from growing in your Acworth, Georgia, company's break room fridge before it even starts.

Set Strict Guidelines

Let your employees know exactly how the fridge can and cannot be used. This will ensure everyone plays a role in keeping the unit free of mold. You may want to enforce certain guidelines, such as the following:

• Food cannot stay in the fridge over the weekend.
• Any food left in the refrigerator over the weekend is subject to being thrown away.
• All lunches must be labeled with names.
• Community food can only remain in the fridge for two days.
• Unless given special permission, the fridge is only for food items.

You can create rules that fit your business to ensure everyone can have a positive experience in the break room.

Schedule a Regular Cleaning

Getting your break room refrigerator cleaned every week is a great way to stave off fridge mold. Many Monday through Friday businesses find it is beneficial to have the cleaning services done late Friday or Saturday. If your company is open seven days a week, you can simply schedule the cleaning after business hours. Not only will the regular cleaning help you make sure food does not stay in the fridge too long, but it can also help keep your unit sanitary.

If fridge mold becomes too big of a problem, you may have to call in mold remediation specialists. Whether you are sick of disinfecting the fridge or cannot stand the mold smell anymore, it is not too late to let a professional look at your fungus problem.

For more information on mold visit us at

5 Ways To Prepare for a Fire

2/15/2018 (Permalink)

A fire escape plan can help to save lives in the event of an emergency. Regardless of the type of building in which your commercial property in Redrock, Georgia, is located, you can help to protect everyone inside by formulating and regularly practicing an emergency escape plan. Here are five ways to prepare for a fire:

1. Create an escape plan based on floor diagrams. Be sure to indicate the location of every exit and the most direct routes to each exit. It is also a good idea to mark the locations of safety equipment such as fire extinguishers and first aid kits. Post these maps in visible locations throughout the property.

2. Decide on an assembly point upwind. Pick a place for employees to assemble at a safe distance from the building, ideally one located upwind from the prevailing or most common wind direction. Avoid busy streets and other high-traffic areas if possible.

3. Plan for the safety of all employees. Elevators should not be used during a fire emergency. Make sure that your fire escape plan accounts for disabled or injured occupants.

4. Establish a chain of command. Determine who is authorized to order an evacuation. Employees tasked with critical operations should also have a protocol to follow in the event of fire.

5. Gather emergency contact information. Keep current emergency contact information for all staff on file.

Establishing a fire escape plan increases the likelihood that your staff and anyone else who happens to be on the premises during a fire will escape to safety. Be sure to practice your plan and know that contingencies may arise during a real fire. While it is not possible to prepare for everything, a solid emergency escape plan should reduce panic and enable occupants to make safer decisions. If a fire does occur, contact a service specializing in commercial restoration as soon as possible.

Visit for more information on commercial fire.